the patients balance in webpt should always be accurate and show what therabill shows.
Hi Tobey - thanks for your Idea portal submission! Do you have examples of how the balances in the EMR and Therabill are not in-sync?
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We had a patient in Therabill that had a balance shown, but in Webpt no balance was shown. can't give out the patient's name or Information here so that the best example I can give.