SOAP 2.0
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Thank you for being a user of WebPT Documentation. We're excited and grateful for your interest in helping us build a product you love. You will receive an email notification when the status of your idea changes.
I'll save WebPT the time or effort, simply reach out to Waitwhile. Find a way to integrate their services with WebpPT which should not be difficult at all as they already offer integrations with other apps and services, they are also a HIPAA-compliant web app. Their UI is also pretty modern and straightforward.
there should be separate tabs per provider as well to cut down on the amount of loading time it takes to filter by provider!
There should also be a system feature to prevent duplicate patients from being added!
There should also be a way to "highlight" the people you want called to see if they can take an appointment to let front admin staff know!
I do not use the waitlist because I don't like it. I have my own system that works great.
Wow. An automated text that goes out to the waitlist everytime there is a cancellation would be wonderful.
Our office has attempted to utilize WebPT's waitlist but it consistently gives us problems too. Sometimes it takes our team 5 attempts to open the waitlist. We have even had times where we lost access for DAYS! That is not helpful when trying to fill holes in the schedule. When it does work, I agree with you in that it needs improvement! We have moved away from WebPT's wait list and are utilizing a google doc. Our office used to use Luma for our wait list and wait list offer needs. It would be beneficial to WebPT if they created their own service like Luma where openings could be offered via text and automatically. Save time for the admin team being on the phones.