SOAP 2.0

Thank you for being a user of WebPT Documentation. We're excited and grateful for your interest in helping us build a product you love. You will receive an email notification when the status of your idea changes.

Multiple color options for EBV

If the plan is “verified” and comes back either – “Inactive” or “Unable to Process”, can WebPT use a different color other than GREEN, which indicates “good to go”, like if unable to process then YELLOW, so we can physically go to the home plan’s portal? The green is misleading to our staff, and makes them assume we are ok to schedule.

  • Guest
  • Jan 4 2022
  • Future Consideration
  • Feb 24, 2022

    Admin response

    Hello, and thanks for your feedback! We are planning to add more information about plan status and other valuable data points to the Insurance Verification Report, but that doesn't immediately address the green "verified" checkmark you are referring to.


    Enhancing that checkmark isn't feature that we currently have planned, but will take your feedback into consideration for how it could be improved to convey more actionable information. We’ll make sure to let you know if this feature is delivered.

    In the meantime, if you have any further questions feel free to leave a comment or contact WebPT Support using support@webpt.com.

  • Attach files

Related ideas

WebPT may use your submission for any purpose without obligation or restriction of any kind.

    WebPT Terms and Conditions    WebPT Privacy Policy