SOAP 2.0

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Create a cue in patient search/chart to communicate which patients need 1 on 1 and which can be double booked

Front office has to either ask or guess at which patients can be double booked with other patients. This is a very inexact process for busy clinics. Additionally, there are some patients that cancel or no show and in my opinion should be able to be tagged with some sort of visual cue. Basically, I want to be able to double book easy clients or those who are at risk for no showing/cancelling based on previous scheduling.

  • Guest
  • May 4 2021
  • Future Consideration
  • May 5, 2021

    Admin response

    Hello, and thanks for your feedback! This is a feature that we don’t currently have planned, but may consider in the future. We’ll make sure to let you know if this feature is delivered. In the meantime if you have any further questions feel free to leave a comment or contact WebPT Support using support@webpt.com.

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  • Guest commented
    June 02, 2021 16:09

    I think this is also could be a feature that should prompt the scheduler if there is a double booking of patients with Medicare or double booking of patients with Medicare and/or other commerical. This feature could also prompt the clinician that you have overbilled units due to the above senerio.

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