Some payers cannot/will not provider benefits results because the Patient is not the policyholder. It would be helpful to have the option to select whether the verification type is for 'Self' or 'Dependent'
Hello, and thanks for your feedback! Adding the option for dependent in eBV is not a feature we currently have planned but may consider in the future. We’ll make sure to let you know if this feature is delivered.
In the meantime, if you have any further questions feel free to comment or contact WebPT Support using support@webpt.com.
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