Add ability to set a patient status of deceased to prevent

Add ability to set a patient status of deceased to prevent marketing outreach to be sent

Need an ability to mark a patient as deceased/expired so that marketing campaigns do not continue to be sent to the patient's families. This creates an uncomfortable scenario for families that feel like the clinic does not care about their loved one.

Guest
Sep 1 2022
Future Consideration

Front Office

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Guest commented

March 13, 2023 21:47

We just set their account to INACTIVE, then we run campaigns by active or discharged patients only.

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Guest commented

September 23, 2022 14:54

Agreed! Right now I am just making a chart note and then deleting the patient's email address.

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SOAP 2.0

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Add ability to set a patient status of deceased to prevent marketing outreach to be sent

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Add ability to set a patient status of deceased to prevent marketing outreach to be sent

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