SOAP 2.0

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Ability to notate refunds that need to be done via check. Only option currently to show in EMR is if they paid with credit card.

When we have a patient that pays cash or check and they need a refund, there is no way for us to notate this in their patient payments that the amount is being refunded from us via check. The only option it provides to show refund/reversal is is they pay with card.


  • Guest
  • Aug 26 2022
  • Done -
Front Office
  • Dec 15, 2022

    Admin response

    Hello, and thanks for your feedback! Noting check/cash refunds in the patient payments screen is not a feature we have planned, but we will consider it in the future. We'll associate this idea with the feature to ensure you know when it is delivered. In the meantime, if you have any further questions feel free to leave a comment or contact support.

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