SOAP 2.0

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Prevent Medicare and Medicare Replacement plans from being entered together in EMR Registration

Medicare and Medicare Replacement plan cannot be billed together since the Medicare Replacement plan "replaces" Medicare as the primary insurance. We need a mechanism, warning etc. for when the insurances are entered...that the system prevents the account from being updated.

  • Guest
  • Jul 13 2022
  • Future Consideration
Front Office
  • Dec 15, 2022

    Admin response

    Hello, and thanks for your feedback! Adding an alert for Medicare and Medicare replacement plans being billed together is not a feature we have planned, but we may consider it in the future. We'll make sure to let you know if this feature is delivered.

    In the meantime, if you have any further questions feel free to comment or contact WebPT Support using support@webpt.com.

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  • Guest commented
    July 13, 2022 17:46

    This issue creates numerous Failed Charges due to account needing to be updated and corrected.

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