Sometimes the primary insurance doesn't require auth, but the secondary does. When you input the auth under the Case for the secondary insurance, it does not appear on the main screen and it is not included in expired auth reports.
Hello, and thanks for your Idea portal suggestion! This is a change to authorizations that we don’t immediately have planned, but may consider in the future. We’ll make sure to let you know if this feature is delivered.
In the meantime if you have any further questions feel free to leave a comment or contact WebPT Support using support@webpt.com.
WebPT may use your submission for any purpose without obligation or restriction of any kind.
WebPT Terms and Conditions WebPT Privacy Policy
This is also an issue if both the primary and secondary require authorization, specifically when the seondary authorization expires sooner than the primary authorization.