SOAP 2.0

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Ability to re-fax completed faxes

It would be very helpful if there was a way that once a fax is sent through WebPT and it says completed--if I need to fax it again--that I can just put a button to refax it (not only be able to if it says failed). Let's say I have to select a larger number of records to fax and the fax completes, but there is an issue of the other side receiving them or I need to send them again for any reason, (even though they say completed--not failed), it is a huge hassle to go through and have to re-select all of the notes again to re-fax them. It would be a huge help to have the ability to hit a refax button for any reason for any fax--completed or failed.

  • Guest
  • Apr 29 2022
  • Future Consideration
Other
  • May 23, 2022

    Admin response

    Hello, and thanks for your Idea portal suggestion! The ability to re-fax completed faxes independently if they were failed, is a feature that we don’t currently have planned, but may consider in the future. We’ll make sure to let you know if this feature is delivered.

    In the meantime, if you have any further questions feel free to leave a comment or contact WebPT Support using support@webpt.com.

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