SOAP 2.0

Situation: There is no report that allows us to see a patient who has discharged after completing a plan of care or if the patient self-discharged.
How it affects MLR: We don't have a quality check for our discharges, or visibility on why patients are discharging.
What we want to Accomplish: Would be able to have a visual of self-discharges vs completed plan of cares, and customized discharge reasons to identify improvement opportunities.
What we have done about it: Created an SOP to help define to utilize an Administrative Discharge Note for self-discharge patients and use Discharge Notes for patients who meet goals/complete plan of cares. Running a report looking at the discharges and if the last visit was any other visit than a discharge visit we consider that a self-discharge.
Additional workarounds: