SOAP 2.0
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Absolutely. We should be able to note what dates the insurance coverage was in effect and then render it inactive and create a new insurance. Creating a new case causes confusion amongst practioners and office staff.
I agree. I think this is the biggest oversight in the entire WebPT EMR platform when it comes to administrative workflow. The additional administrative burden this causes is, quite frankly, absurd. If a patient notifies the office of an insurance change after the fact, it affects the front desk, the therapist, WebPT support and WebPT billing. This is not an issue within any other EMR I have used and is possibly reason enough for me to not recommend the platform.