SOAP 2.0
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Thank you for being a user of WebPT Documentation. We're excited and grateful for your interest in helping us build a product you love. You will receive an email notification when the status of your idea changes.
SOAP 2.0 needs a better system to determine missed notes. The new report in Analytics is extremely slow and it does not update in real time. And currently, my therapists don't have access to it, only the management does. There is approximately a 2 hour delay with this report updating. I thought SOAP 2.0 was supposed to improve our workflow, not make it more inconvenient and time consuming. please fix this! If the missed notes report on the left hand side would be accurate with 2.0, that would be great. It loads quickly and is easy to change the date range.
what is the status of having missed notes show on the agenda?
Do we as a clinic have to switch to the 2.0 system? This reminds us of RevFlow which is what we had and why we switched to WebPT. Can we stay with the original system? If not we will be shopping for a new system.
I agree with the comment that it needs to show in Missed Notes. And needs to show what column it was scheduled under, not just assigned therapist or who just opened/started the note. It's been a nightmare trying to highlight through pages of analytics open notes.
...As well as "missed notes."