SOAP 2.0
Thank you for being a user of WebPT Documentation. We're excited and grateful for your interest in helping us build a product you love. You will receive an email notification when the status of your idea changes.
Thank you for being a user of WebPT Documentation. We're excited and grateful for your interest in helping us build a product you love. You will receive an email notification when the status of your idea changes.
This would have been very beneficial during the 2024 hurricanes. We would have been able to contact all our patients. We would be able to inform them if we are closed or open for business before and after the hurricane. Or give them a contact number other than the clinic for when the power and internet goes out. We could've concentrated on other things like securing our clinic and homes but we were calling and texting our patients during that crucial time of evacuation.
This was offered with a previous vendor we used. We were able to send out "Broadcast" messages to patients who were scheduled for a certain day or in a certain span of time. We used it sparingly but it was very helpful.
I think this would be a great idea. Very rarely, our clinic has to close but it is a massive burden on the office manager to get in contact with every single patient before their appointments. An automation feature (call, text and email) informing them of the cancellation would be super helpful!